This cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary". The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookie is used to store the user consent for the cookies in the category "Analytics". These cookies ensure basic functionalities and security features of the website, anonymously. Please refer to theĮxperience Terms & Conditions for more details.Necessary cookies are absolutely essential for the website to function properly. The right to cancel a contract does not apply to bookings for Experiences. That you pack the products so that they reach us in a good condition bearing in mind that many of The collection date must be within 14ĭays from the day on which you notify us of the cancellation of the Product Contract. We willĪrrange for the products you wish to return to be collected from you on a date agreed between youĪnd our Customer Care Advisors, unless we agree otherwise. Need to contact our Customer Care Advisors. If you wish to cancel a Product Contract and you have already received the products from us, you will Your exercise of the right to cancel before the cancellation period has expired. To meet the cancellation deadline, it is sufficient for you to send your communication concerning You may use the model cancellation form (but it Us at Clos19, 12-18 Grosvenor Gardens, London SW1W 0DH, or by contacting us. To exercise the right to cancel, you must inform us of your decision to cancel the relevant ProductĬontract by a clear statement (e.g. On which you acquire, or a third party other than the carrier and indicated to us by you acquires, The cancellation period in respect of products ordered by you will expire after 14 days from the day To cancel does not apply in the case of personalised products ordered by you. You have the right to cancel a Product Contract within 14 days without giving any reason. They do, you will need to contact our CustomerĬare Advisors to discuss and process your amendments. Have booked a Third Party Experience and wish to amend your booking, you will need toĬheck whether the Third Party Terms permit you to make amendments to your booking. Once you have placed an order for a MHUK Experience, you cannot amend the order. Revised delivery date will be notified to you when we agree the amendments to your That we will be able to meet your requirements within the original delivery date. Please note orders for personalised products cannot be amended.Īlthough we will do our best to accommodate amendments to orders, we cannot guarantee The products you have ordered you will need to cancel your order (as set out below). Shows as ‘Out for Delivery’, a product order cannot be amended and if you no longer want Whilst the order status is ’Ordered’ amendments can be made by contacting us. Product orders can only be amended whilst the order status is stated to be ‘Ordered’. If they do, you will need to contact our Customer Care Advisors to discuss and process your amendments. If you have booked a Third Party Experience and wish to amend your booking, you will need to check whether the Third Party Terms permit you to make amendments to your booking. Any revised delivery date will be notified to you when we agree the amendments to your order. Please note orders for personalised products cannot be amended.Īlthough we will do our best to accommodate amendments to orders, we cannot guarantee that we will be able to meet your requirements within the original delivery date. Once the order status shows as ‘Out for Delivery’, a product order cannot be amended and if you no longer want the products you have ordered you will need to cancel your order (as set out below).
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |